END USER COMPUTING REMEDIATION

Business users often respond to the demands for agility and innovation by augmenting IT applications with individualised desktop applications, typically Microsoft Excel and Access.  The proliferation of this End-User Computing (EUC) has led to two major challenges for the enterprise:

  • Stop-gap solutions for small groups become ingrained in  the business practices of larger groups, leading to low productivity.  These EUC apps are a barrier to process improvement.
  • EUC apps can be easily copied and modified by users, presenting a big challenge for Governance, Risk and Regulatory Compliance functions. This can also lead to issues of security and IP leakage.

To address these challenges, enterprises plan first to bring these EUC under the governance of IT departments and then to remediate by migrating their logic and data into enterprise-grade technologies, such as self-service Reporting and Analytics and Business Rule Management.  

However, EUC is typically poorly documented and understood only by a very limited user group. Consolidation is made even more risky by numerous dependencies and touch points with data repositories and reporting tools. The typical manual approach to analysing these semi-structured EUC components for remediation is tedious and error-prone.

Cognizant’s ZDLC accelerates the extraction of business logic from EUC apps by augmenting your analysis teams with reverse engineering capabilities that uncover dependencies, data flows and scripting logic.  By representing these as formal models like data lineage, ZDLC can help your IT team understand the underlying behaviour and de-risk your EUC remediation initiatives.